We describe Cloud Computing as elastic, robust computing capability with the ability to scale up and down as required to suit a specific requirement or outcome.

For example, you may be an SMS provider requiring additional server CPU and network bandwidth for a campaign.

We provide this scalability as required for peak activities, whilst allowing a return to normal platform configuration once the additional CPU and bandwidth is no longer required.

We deliver a complete end to end solution for customers who would rather have our expert team manage and maintain their cloud computing platforms.

Cloud365 can manage all aspects of applications, portals, websites, databases, connectivty and more. We administer systems, schedule backups and perform scheduled maintenance. Platform maintenance is three times per week between 11pm – 4am AEST or by arrangement depending on your requirement.

Our team also interacts with vendors and third party parties to complete maintenance activities, upgrades and scheduled projects. Cloud365 offers a turn-key platform solution with process, support and detailed systems monitoring.

At each datacentre facility, we offer customers a range of server infrastructure capability, delivered as an elastic computing platform.

Farms of servers across multiple locations teamed together deliver infrastructure, storage and bandwidth to customers.

Read more: http://www.cloud365.com.au/Frequently-Asked-Questions.html#ixzz5TND7vq6P

The cost of maintaining physical infrastructure such as servers, storage, network bandwidth and electricity to power operations is increasing in cost.

Cloud365 provides the ability to turn on and utilise only the services you need, saving on capital expenditure for idle infrastructure, maintenance and support costs associated with the operation of equipment not being utilised to it’s full economic capacity.

Put simply, Cloud365 delivers infrastructure, storage, bandwidth, maintenance and support so you don’t need to buy hardware and maintain it. Instead, these costs are available for investment in other areas such as projects and staff.

Read more: http://www.cloud365.com.au/Frequently-Asked-Questions.html#ixzz5TNDIO1AP

Cloud365 is a merger of multiple organisations operating in Australia and New Zealand.
The parent company em3 People and Technology was founded in 1999 and operates from Queens Road, Melbourne.

Cloud365 New Zealand is a merger of New Zealand Webhosting Network Limited and Cloud365 New Zealand.
The parent organisation was established in 2007 and operates from Parnell, Auckland.

Our technical teams are located in both Australia and New Zealand, with diverse skills including architecture, design, build, deployment and management of infrastructure and systems.

Read more: http://www.cloud365.com.au/Frequently-Asked-Questions.html#ixzz5TNDQeA1u

Cloud365 reduces, and in many cases removes the requirement to purchase and maintain infrastructure.

Our platforms are purpose-built and fully managed from design through to technical support and systems maintenance.

This frees your business from the burden of designing, selecting, deploying and maintaining equipment in order to deliver services for customers.

Yes, whilst this is certainly possible, it is often more effective to design for longer term cost savings.

For example, an infrastructure design constructed today would continue to provide cost savings into the future as our infrastructure is upgraded at no cost to customers.

Yes, many customers begin small, often with a single instance and small CPU, storage requirement. Once demand increases we provide more processing, storage and infrastructure as required.

Cloud365 grows with your business without requiring a commitment to scale or purchase additional licenses, software or services at any time. Buy only what you need.

Cloud365 allows as little or as much as you need.

Please note some applications will need to be either “cloud aware” or designed for cloud computing environments to take full advantage of server farm processing characteristics.

Talk to our team if you have a legacy application or are not sure. In many cases we can redesign or reconfigure applications to operate more efficiently in our cloud computing environments.

Cloud365 storage is powered by EMC and IBM.
We can provide as little or as much storage as you need.

We have customers with diverse types of applications and custom business software operating across our cloud computing environments.

From single server web applications to multi-site portals and customer platforms with CDN and tailored configurations, many applications are easily adapted.

Yes, you can run Oracle databases on Cloud365, however for high performance / high transaction applications we recommend physical database infrastructure to run alongside your cloud VMs.

This design will provide far better database transaction performance under pressure.

Yes, we do provide some customers with the ability to restart and shutdown their own cloud segments. This is determined and agreed as design phase. Ask about enabling Cloud Control applet in your Signed In portal area.

Cloud365 Network Operations Centres (NOCs) are located in Melbourne and Auckland, where infrastructure, systems, applications and services are monitored for availability and performance.

We provide additional monitoring and statistics information via your Cloud365 Customer portal.

Our team manage and support a wide variety of systems and software every day.
Chances are we’ll either know how to help or we can find a team member or vendor who will be able to assist.

In most cases, yes, however some applications require different backup methods.
Backup, replication and Disaster Recovery is determined at design phase for your deployment.

Cloud365 infrastructure is located in Australia, New Zealand, Singapore and the United States.

Cloud365 supports most variants of Linux/UNIX, Solaris and Windows Server Operating Systems.

During design phase, we create a simple checklist for technical and administrative tasks, which are then cross-checked and signed off together with customers.

This assists with smooth deployments. Our team also work with external testing resources such as customer staff, load and security testing organisations.

Cloud365 is a Managed Application Service Provider.
Every application and platform in our care or on our infrastructure is supported and managed by our team.

If you have an existing design or the new requirement is simply an extension of an existing design, we are more than happy to assist with prompt deployment and access to VM instances.

Cloud365 provides purpose-built solutions for mail broadcast including mail relay capability, delivery reporting and interfaces to third party message routing facilities.

Cloud365 facilitates DDoS Protection via our partners and proxy service providers.
Talk to us if this is a requirement for your application or platform.