Technical Specifications

Full specifications for every Cloud365 data centre.

Power infrastructure, cooling systems, fire suppression, security controls, network connectivity and certification details for all seven Cloud365 facilities — Sydney, Melbourne, Darwin, Singapore, Tokyo, Dallas and Frankfurt.

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🇦🇺
Australia / NSW
SYDNEY DC3
Alexandria, New South Wales, Australia
Facility operator
Equinix SY4
Sydney Campus

Cloud365 Sydney Datacentre 3 is located at Equinix SY4, part of the Equinix Sydney Campus in Alexandria, NSW. SY4 is a world-class International Business Exchange (IBX) facility incorporating the latest data centre designs to ensure growth and security for all infrastructure and services.

Cloud365 holds Foundation 50 Service Provider status at this facility — a designation reflecting the depth and scale of our deployment. Connectivity is across four transit providers plus multiple carriers via Cloud365's own private peering connections with leading tier carriers and industry service providers.

Infrastructure is twice-redundant from power supply to edge switch. All server equipment features dual power supplies, RAID storage with in-server hot spares, full remote management, and 24×7×365 systems monitoring. Alexandria is close to Sydney city, providing easy access for infrastructure deployments and maintenance.

N+1 Power N+1 Cooling VESDA FM200 ISO 27001 SOC 1 Type II SOC 2 Type II Onsite Staff Dual Network
⚙️ Full feature list
High availability facility, Sydney CBD area
High density rack capacity up to 30kW
Environmentals: 22°C, 50% humidity average
4× diverse transformer-fed redundant power circuits, A+B distribution
UPS N+1 battery backed power supply
Onsite diesel generators — 24hr fuel, re-fuel contracts
Door swipe security on all technical and secured rack environments
24×7×365 CCTV, alarm monitoring, secure private delivery dock
Biometric and proximity-based rack layer security
Onsite physical security staff
N+1 cooling — hot and cold aisle airflow distribution
VESDA fire suppression — technology and plant rooms
FM200 gas release system — data centre and infrastructure rooms
Diverse fibre paths and multiple upstream carriers
ISO 27001, SOC 1 Type II, SOC 2 Type II audit compliance
Foundation 50 Service Provider status
From our Platform Architect

"We chose Equinix SY4 for its established and mature presence in the Equinix Sydney Campus, redundant power availability, and connectivity for transit and internetwork peering in addition to easy site access. Our infrastructure is twice-redundant from power supply to edge and switch. Connectivity is across four transit providers plus multiple carriers via our own private peering connectivity directly with leading tier carriers and industry service providers."

Darren Moss — General Manager & Platform Architect, Cloud365 Australia
Primary Australian DC
Sydney DC3
Equinix SY4 — Alexandria NSW. Foundation 50 Service Provider. Default location for NSW/ACT-based customers requiring Australian data residency.
Power Infrastructure
RedundancyN+1
Power feeds4× diverse transformer-fed circuits, A+B dist.
UPSN+1 battery backed
GeneratorOnsite diesel, 24hr fuel + re-fuel contract
Cooling & Environment
RedundancyN+1
AirflowHot/cold aisle containment
Temperature22°C average
Humidity50% average
Rack densityUp to 30kW per rack
Certifications
ISO 27001✓ Certified
SOC 1 Type II✓ Audited
SOC 2 Type II✓ Audited
Service statusFoundation 50 Provider
Security
Access controlDoor swipes + biometric rack layer
CCTV24×7×365
Onsite securityPhysical security staff
Fire suppressionVESDA + FM200 gas release
Delivery dockSecure private dock
🇦🇺
Australia / VIC
MELBOURNE DC6
Port Melbourne, Victoria, Australia
Facility operator
Equinix ME1
Melbourne Campus

Cloud365 Melbourne Datacentre 6 is located at Equinix ME1, part of the Equinix Melbourne Campus in Port Melbourne, VIC. Cloud365 was a foundation client at ME1 — the second customer to deploy infrastructure when the facility opened — which gave our team a unique opportunity to observe the facility's build and commissioning firsthand.

ME1 is constructed to the ASIO T4 Security Standard — one of the highest physical security standards applied to commercial data centre facilities in Australia. Port Melbourne is just minutes from Cloud365's Southbank headquarters, enabling rapid access for infrastructure deployments and maintenance activities.

The Equinix Melbourne Campus has since grown to multiple facilities, cementing its status as Victoria's leading data centre precinct. Cloud365's ME1 presence positions our customers at the centre of Melbourne's fibre and connectivity ecosystem.

N+1 Power N+1 Cooling VESDA FM200 ISO 27001 SOC 1 Type II SOC 2 Type II ASIO T4 Onsite Staff Dual Network
⚙️ Full feature list
High availability facility, Melbourne CBD area
High density rack capacity up to 30kW
Environmentals: 22°C, 50% humidity average
Tier 4 secure facility — constructed to ASIO T4 Security Standard
UPS N+1 battery backed power supply
5× 250kVA diesel generators — onsite fuel and re-fuel contracts
Door swipe security on all technical and secured rack environments
24×7×365 CCTV, alarm monitoring, secure private delivery dock
Biometric and proximity-based rack layer security
Onsite physical security staff
N+1 cooling — hot and cold aisle airflow distribution
VESDA fire suppression — technology and plant rooms
FM200 gas release system — data centre and infrastructure rooms
Diverse fibre paths and multiple upstream carriers
ISO 27001, SOC 1 Type II, SOC 2 Type II audit compliance
Foundation 50 Service Provider status
From our Platform Architect

"Our Melbourne DC6 facility was our first with Equinix and is located at their flagship ME1 facility — a world-class data centre, purpose-built from the ground up. In 2014, Cloud365 was the second customer to begin with Equinix at this location, which gave our team the opportunity to watch and interact with the Equinix team and construction company during the facility build and opening. Port Melbourne is ideally located for our team, just a short drive from Melbourne city, easily accessible for daily support and maintenance activities."

Darren Moss — General Manager & Platform Architect, Cloud365 Australia
Cloud365 HQ data centre
Melbourne DC6
Equinix ME1 — Port Melbourne VIC. Foundation client. Constructed to ASIO T4. Default location for VIC/SA-based customers and Cloud365's primary managed services facility.
Power Infrastructure
RedundancyN+1
UPSN+1 battery backed
Generator5× 250kVA diesel, onsite fuel
Security standardASIO T4
Cooling & Environment
RedundancyN+1
AirflowHot/cold aisle containment
Temperature22°C average
Humidity50% average
Rack densityUp to 30kW per rack
Certifications
ISO 27001✓ Certified
SOC 1 Type II✓ Audited
SOC 2 Type II✓ Audited
Physical securityASIO T4 standard
🇦🇺
Australia / NT
DARWIN DC1
Darwin, Northern Territory, Australia
Facility operator
Secure Data Centre
(SDC) Darwin

Cloud365 Darwin Datacentre 1 is located at Secure Data Centre (SDC) in Darwin, Northern Territory — Cloud365's longest-running facility, having first deployed infrastructure here in 2007. SDC is a purpose-built, locally-owned data centre committed to excellence in Northern Territory infrastructure.

Darwin DC1 is a hardened, purpose-built bunker facility — 350m² with multiple data halls, 200mm solid reinforced walls and ceilings, and 40mm metal clad cool-room panelling throughout. The facility serves local, national and international clients with flexible, scalable infrastructure housing options, and is the only professional data centre facility in the Northern Territory.

N+1 Power N+1 Cooling VESDA FM200 ISO 27001 Onsite Staff Dual Network
⚙️ Full feature list
High availability facility, Darwin CBD
350m² bunker — multiple data halls and secure caged areas
200mm solid reinforced walls and ceiling
40mm metal clad cool-room panelling — interior data halls and plant rooms
Building and equipment surge and lightning protection
High density racks and cages — cold aisle containment
500kVA purpose-built substation
2× 550kVA backup power generator systems — 3 days fuel onsite
Door swipe security on all technical and secured environments
24×7×365 CCTV, alarm monitoring, secure private delivery dock
Biometric and proximity-based rack layer security
N+1 cooling — hot and cold aisle airflow distribution
VESDA fire suppression — technology and plant rooms
Diverse fibre paths and multiple upstream carriers
ISO 27001 audit compliance
From our Platform Architect

"In 2007 we deployed our first infrastructure project in the Northern Territory. On visiting SDC we were impressed with the level of detail and commitment to excellence from the local building and facilities owners. There was no other location in Darwin like Secure Data Centre, and certainly no other local support like that provided from SDC management and staff. Building facilities, plant, data halls, electrical works are without doubt the best in the Territory and at similar levels to our Sydney and Melbourne facilities."

Darren Moss — General Manager & Platform Architect, Cloud365 Australia
Operational since 2007
Darwin DC1
SDC — Darwin NT. Cloud365's longest-serving location. The leading professional data centre facility in the Northern Territory.
Power Infrastructure
Substation500kVA purpose-built
Generators2× 550kVA diesel, 3 days fuel onsite
UPSBattery backed
ProtectionSurge and lightning protection
Physical Construction
Footprint350m² bunker
Wall thickness200mm solid reinforced
Panelling40mm metal clad cool-room
Data hallsMultiple with secure caged areas
Certifications
ISO 27001✓ Certified
FireVESDA + FM200
NetworkDual diverse fibre paths
🇸🇬
Asia / Singapore
SINGAPORE DC1
Paya Lebar, Singapore
Facility operator
BDx SIN1
Paya Lebar

Cloud365 launched Asia-based services from Singapore in 2012. Singapore DC1 is located at BDx SIN1 in Paya Lebar — a leading Tier III certified facility serving OTT, finance, telecommunications and government customers across the region. Singapore serves as Cloud365's gateway to Asia.

Paya Lebar is conveniently located close to Singapore city and Changi Airport, enabling rapid access for Cloud365's team. Cloud365 delivers broadcast audio and video, streaming, web applications and telephony services from Singapore DC1 with confidence and high availability into the Asia Pacific region.

The facility features thermal storage tanks for uninterruptable cooling — a significant engineering investment that protects against cooling interruptions regardless of external conditions — and N+2 diesel backup generators with 24 hours onsite fuel.

N+2 Power N+1 Cooling VESDA FM200 Novec 1230 ISO 27001 Tier III BCA Green Mark Gold+ Onsite Staff
⚙️ Full feature list
High availability Tier III certified facility, Singapore CBD
Enterprise class computing environment with secure cages
Multiple redundant fibre upstream carrier networks
12MVA utility power — diverse power feeds
N+1 distributed UPS battery backup system
N+2 diesel backup generators — 24hr fuel, re-fuel contracts
Environmental controls: 20–25°C at 50% humidity
N+1 chiller redundancy — dual diverse water risers, N+20% CRACs
Thermal storage tanks for uninterruptable cooling
Proximity card and biometric secure access
VESDA fire protection system
FM200 or Novec 1230 gas release system
CCTV monitoring 24×7×365 — 90 days stored footage
ISO 27001, BCA-DIA Green Mark (Gold Plus) compliance
From our Platform Architect

"Singapore DC1 is perfectly equipped to deliver robust, enterprise grade infrastructure and services for our Asia Pacific region customers. BDx is an excellent facilities manager, inheriting this facility and continuing to deliver world-class support for our team. Cloud365 provides broadcast audio and video, streaming, web applications and telephony services with confidence and high availability into the region from this location."

Darren Moss — General Manager & Platform Architect, Cloud365 Australia
Asia Pacific gateway · Since 2012
Singapore DC1
BDx SIN1 — Paya Lebar, Singapore. Tier III certified. Cloud365's primary facility for Asia Pacific broadcast, streaming and application services.
Power Infrastructure
Utility power12MVA via diverse feeds
UPS redundancyN+1 distributed
GeneratorsN+2 diesel, 24hr fuel onsite
Cooling
Chiller redundancyN+1
CRACsN+20% capacity
Thermal storageUninterruptable cooling tanks
Temperature20–25°C at 50% humidity
Certifications
Tier ratingTier III certified
ISO 27001✓ Certified
EnvironmentalBCA Green Mark Gold+
CCTV retention90 days stored footage
🇯🇵
Asia / Japan
TOKYO DC1
Shinagawa, Tokyo, Japan
Facility operator
Equinix TY2
Tokyo Campus

Cloud365 Tokyo Datacentre 1 is located at Equinix TY2, part of the Equinix Tokyo Campus in Shinagawa. Tokyo DC1 sits at the centre of Japan's telecommunications infrastructure hub — providing Cloud365 with unrivalled access to network connectivity across leading regional and international carriers.

The Equinix TY2 facility is a 7-story, steel-framed and reinforced concrete building — one of the most physically robust data centre structures in Cloud365's portfolio. A dark fibre network enables direct connectivity with customers, and all major Japanese telecommunications and infrastructure providers are present on the campus.

N+2 Power N+1 Cooling VESDA Inergen Gas ISO 27001 SOC 1 Type II SOC 2 Type II Onsite Staff Dual Network
⚙️ Full feature list
High availability 7-story reinforced concrete facility, Shinagawa Japan
Steel-framed and reinforced concrete construction
Enterprise class computing environment with secure cages
Multiple redundant fibre upstream carrier networks
6.75MW power supply via 3 diverse power feeds
N+2 distributed UPS battery backup system
4× 2,000kVA gas turbine diesel backup generators
VESDA fire protection with smoke and heat detection
Inergen gas fire extinguishing system
ISO 27001, SOC 1 Type II, SOC 2 Type II audit compliance
From our Platform Architect

"Tokyo DC1 is right in the middle of Japan's telecommunications infrastructure hub, providing Cloud365 with unrivalled access to network connectivity across leading regional and international carriers. The Equinix campus is on the doorstep to Japan's CBD with a dark fibre network for direct connectivity with customers — an excellent concept for direct high speed communications. This facility is rock solid, literally, constructed in a 7-story reinforced concrete building that's easily accessible."

Darren Moss — General Manager & Platform Architect, Cloud365 Australia
Japan's telco hub
Tokyo DC1
Equinix TY2 — Shinagawa, Tokyo. 7-story reinforced concrete. Direct access to Japan's leading carriers and a dark fibre network for customer connectivity.
Power Infrastructure
Power supply6.75MW via 3 diverse feeds
UPS redundancyN+2 distributed
Generators4× 2,000kVA gas turbine diesel
Certifications
ISO 27001✓ Certified
SOC 1 Type II✓ Audited
SOC 2 Type II✓ Audited
FireVESDA + Inergen gas
🇺🇸
United States / Texas
DALLAS DC1
Dallas, Texas, United States
Facility operator
TierPoint
Dallas, TX

Cloud365 Dallas Datacentre 1 is located at TierPoint in Dallas, Texas — centrally positioned to deliver fast and robust application and service delivery across the United States. TierPoint's Dallas campus is a purpose-built facility for service providers, where all major US carriers meet in carrier meet-me rooms enabling multiple nationwide connectivity paths.

Dallas DC1 delivers video and audio broadcast, streaming, application and website hosting, telephony and platform monitoring services for Cloud365 US-based customers. The facility is registered under ITAR and EU-US Privacy Shield and meets GLBA and HIPAA standards, making it suitable for regulated US industry workloads.

2N Power (11+ MW) N+1 Cooling VESDA FM200 SOC 2 Type II HIPAA ready GLBA compliant ITAR registered Onsite Staff
⚙️ Full feature list
High availability facility, Dallas TX
Enterprise class computing environment with secure cages
Multiple redundant fibre upstream carrier networks
2N power feeds via 6 autonomous power plants — 11+ MW total
6× backup diesel generators — 50,000 gallons onsite fuel, re-fuel contracts
Redundant Liebert 30-ton HVAC units
Pre-Action dry pipe fire suppression system
Proximity card secure infrastructure access
CCTV monitoring 24×7×365 — 90 days data retention
SSAE 18 SOC 2 Type II audit compliance
Meets GLBA and HIPAA standards
ITAR and EU-US Privacy Shield registered facility
From our Platform Architect

"Dallas is ideally located for Cloud365 to deliver services quickly, effectively and reliably to our customers across the United States. TierPoint is an excellent partner providing leading facilities with multiple independent redundant systems for electricity and cooling, along with carrier meet-me rooms allowing multiple bandwidth carrier connectivity into our racks and systems."

Darren Moss — General Manager & Platform Architect, Cloud365 Australia
US Central location
Dallas DC1
TierPoint — Dallas, TX. 2N power (11+ MW). HIPAA, GLBA and ITAR registered. Cloud365's primary facility for United States customers.
Power Infrastructure
Power feeds2N via 6 autonomous power plants
Total capacity11+ MW
Generators6× diesel, 50,000 gallons onsite fuel
Certifications & Compliance
SOC 2 Type II✓ SSAE 18
GLBA✓ Compliant
HIPAA✓ Standards met
ITAR✓ Registered facility
CCTV retention90 days
🇩🇪
Europe / Germany
FRANKFURT DC1
Niederrad Business Park, Frankfurt, Germany
Facility operator
Digital Realty
Lyoner Strasse

Cloud365 Frankfurt Datacentre 1 is located at Digital Realty's Lyoner Strasse facility in the Niederrad Business Park, Frankfurt — connected to Europe's leading fibre network infrastructure and serving as Cloud365's gateway to European customers.

Digital Realty was chosen for Frankfurt following Cloud365's positive experience with their Singapore facility. The Frankfurt facility follows the same world-class standards — redundant power and cooling, full certification suite — in addition to meeting all facility certification requirements specific to European operations, including GDPR-aligned infrastructure design. The facility holds the broadest certification portfolio in Cloud365's global network: ISO 9001, 14001, 18001, 27001, 50001, ISAE 3402 SOC 1 and SOC 2.

N+1 Power (12.2MVA) N+1 Cooling (6 Chillers) VESDA FogTec ISO 18001 ISO 27001 ISO 50001 SOC 1 & 2 Onsite Staff Dual Network
⚙️ Full feature list
High availability 5-floor facility, Frankfurt
Enterprise class computing environment with secure cages
Multiple redundant fibre upstream carrier networks
12.2MVA power feeds via 2 diverse feeds
10.6MVA N+1 redundant UPS capacity
13MVA (N+1) diesel generator system — 30hr fuel, re-fuel contracts
6 (12MW) chillers — N+1 cooling redundancy
VESDA fire protection system
FogTec high-pressure fire suppression
Proximity card secure infrastructure access
CCTV monitoring 24×7×365
ISO 9001, 14001, 18001, 27001, 50001 compliance
ISAE 3402 SOC 1 and ISAE 3402 SOC 2
From our Platform Architect

"We chose Digital Realty for our first Europe-based facility after experiencing their excellent facilities and support in Singapore. On inspection, it's easy to see Frankfurt DC1 follows in the same footsteps with world-class infrastructure, redundant power and cooling in addition to meeting all facility certification requirements. Lyoner Strasse is located in the Niederrad Business Park, is well connected to all major Europe ISPs, and is convenient for accessibility."

Darren Moss — General Manager & Platform Architect, Cloud365 Australia
European gateway
Frankfurt DC1
Digital Realty — Lyoner Strasse, Frankfurt. Broadest certification portfolio in Cloud365's global network. Connected to all major European ISPs.
Power Infrastructure
Power feeds12.2MVA via 2 diverse feeds
UPS capacity10.6MVA N+1 redundant
Generators13MVA N+1 diesel, 30hr fuel
Cooling
Chillers6× 12MW units, N+1
Fire suppressionVESDA + FogTec high-pressure
Certifications
ISO 9001
ISO 14001
ISO 18001
ISO 27001
ISO 50001
ISAE 3402 SOC 1
ISAE 3402 SOC 2
Find the right location

Which data centre is right for your application?

For Australian businesses, Sydney DC3 or Melbourne DC6 is the default — Australian data residency, low latency, and our Melbourne team just minutes from the facility. Tell us your requirements and we'll recommend the right location and configuration.

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